Contact Us

Account Login/Password Assistance Please use the same email address with which you originally registered as your account login. If you do not remember your account password, go to the My Account page, enter your account login (email address) in the field next to "Forgot your password?" and click Submit. A new password will be emailed to the email address associated with your account. Billing Information You may save and update your billing information online in the My Account section of the website. Simply login and select Credit Cards in My Account. Wine Club Members: Please note that to update your club shipment information, you must call 707-963-9327
or email info@charbay.com